Housing Stabilization Manager

East Bay Community Action Program (EBCAP) is seeking a Full-Time Manager of Housing Support Services, to oversee daily operations of the Pay for Success and Home Stabilization programs and supervises case management services in the Permanent Supportive Housing Program.

Ensures compliance with contractual obligations and approved budgets. Cultivates relationships with external partners to access housing and wraparound support services to promote clients’ resiliency and overall wellness. Partners with other EBCAP personnel to identify opportunities for integration and the development of a more consistent model of providing housing support services. Assists in the development of future EBCAP housing programs.

Manage daily operations for Home Find and Home Stabilizations Programs including Pay for Success. Manage assigned programs including hiring, training, supervising, and supervision of staff; assist in the development of program budgets and manage according to approved budgets; ensure compliance with the terms and conditions of contracts, grants, and Home Stabilization certification standards; and ensure clients receive high-quality services in a culturally responsive, person-centered, trauma-informed approach.

Create and maintain an internal and external referral/intake process that collects all client data required by assigned contracts and EBCAP and is highly responsive to client needs.

Maintain a broad-based working knowledge of HUD and local housing programs and ensure staff is well-versed and current in their knowledge of Coordinated Entry (RI Housing and HMIS database), Housing Case Management 101 (RI Housing), Critical Time Intervention, Housing First service delivery model (Training Series), and Motivational Interviewing.

Learn more at the application link below.