Healthy NYC Deputy Panel Manager

Website wearephsny Public Health Solutions

With grant funds from the Centers for Disease Control and Prevention, the NYC Department of Health and Mental Hygiene’s (DOHMH) Division of Epidemiology, Special Projects Group is currently looking to fill a survey panel maintenance position with Healthy NYC. Selected candidates will be employees of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant, but the work will be supervised by DOHMH.

Healthy NYC is an innovative project that provides the DOHMH with important health information in a timely and cost-effective way. To date, Healthy NYC has recruited about 13,000 adult New Yorkers to join a survey cohort that we are using to conduct population health research, with plans to expand to 40,000 panel members.

The Deputy Panel Manager will oversee survey phone operations, participant relations and gift card purchase, distribution, and tracking. This Deputy Panel Manager will supervise two Panel Maintenance Coordinators, who are responsible for conducting survey interviews by phone and providing support to participants, and a Panel Administrator, who tracks and sends gift cards, as well as indirect supervision of about 10 other staff conducting phone interviews on behalf of Healthy NYC. The ideal candidate will have an MPH/MS/MA from an accredited institution, extensive experience with survey research, be organized and detail-oriented, and possess excellent interpersonal skills.

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